The HWC Receivables ServiceWare is unlike any other healthcare claims management software available today. That is because its reports provide information needed by both the Patient Accounting Department and the Finance/Accounting Department. In other words, the Receivables ServiceWare not only facilitates cash collections, but it helps to estimate the net realizable value of a hospital's Receivables trial balance. 

Most hospital billing systems have been designed to "prepare a patient claim form" and track the value of outstanding receivables. However, any pricing methodologies other than a simple per diem or per case rate typically cannot be accurately priced, unless a more expensive contract management system is purchased. Receivables ServiceWare is different, because it is not a billing system. It is a tool to be used by the patient accounting staff to help them do a better job of billing and collecting. 

Improve Efficiency & Results

Since the Receivables ServiceWare was designed by professionals directly responsible for receivables management, it has many capabilities that are simply not available anywhere else. Some of these features include:

The ability to track a patient (or group of patients) to determine "subsequent activity." For example, postings of charges, allowances, and receipts after a trial balance cut-off date. Healthcare Finance and the auditors love this one.

The ability to track monthly allowance postings back to the patient's date of service. This way, allowances can be segregated between current and prior periods, to quantify "change in estimates" impacting the current year.

And yes, this ServiceWare has the ability to perform sophisticated claim repricing, using a very flexible pricer engine, which is a standard part of the Receivables ServiceWare.


HWC's "Pricer" Facilitates Receivables Valuation

HWC's "Pricer" functions as a "contract manager," ensuring that every nuance of your managed care contracts and regulatory rate structure are considered when calculating revenue entitlements.

The process of billing for healthcare services can also be complicated by the fact that patient information (e.g. coverage) can change after the initial claim is prepared. Recognizing the dynamic nature of these changes, the Pricer can retroactively calculate hospital revenue entitlements on a patient-by-patient basis. This feature enables the software to estimate the net realizable value of a hospital's accounts receivable asset.

The Pricer is particularly effective in checking to make sure allowances have been properly calculated so that scarce Business Office resources are not wasted trying to "collect the uncollectable." And it can also be used to analyze credit balances resulting from improperly calculated allowances—often creating a favorable impact on hospital income.

Another extremely useful feature of the Pricer is its ability to produce a "claim calculation worksheet" on a patient level basis. This detailed schedule eliminates the guesswork when reconciling receipts to expected payments. It also serves as a useful "teaching aid" for training business office personnel, or responding to questions from auditors.

 Easy Implementation. Simplified Access.

Once you make the decision to invest in Receivable ServiceWare, you will want to implement it right away. We can have you up in running in as little as 30 days.

And, implementation is easy. HWC has standardized the front-end load procedures for most of the major IT vendors—this minimizes the impact on your IT staff.

Once the data is loaded, it is available for your use over the Internet using the HWC ASP. This cutting-edge web-based technology allows access to your data from anywhere in the world on any PC workstation or laptop through a secure Internet connection, addressing HIPAA privacy requirements.

 Making the move to Receivables ServiceWare is easy.

You can be up and running with Receivable ServiceWare in as little as one month. As HWC ServiceWare modules require little or no capital outlay or expensive licensing fees, entry costs are reasonable. 

To order the Receivable ServiceWare for your hospital, please contact us at 1-888-HWCSOFT (1-888-492-7638), or for email us at solutions@hwcsoft.com.

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